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Services...what we do
Design Suite
PDXPhotoShop Photo Services - coming soon...
Flyer-Box Flyer Design Suite

Customer Service
 
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  • Why choose PDX Flyers?
    There are a few good reasons.
    • Pricing and Marketing area - comparing our pricing to our marketing area you will save by using us.
    • Personal Service - each of our flyers are created personally to ensure your flyer is just the way you want it.
    • As a local business, supporting our real estate community, we have a vested interest in your success.
    • We appreciate your business!

  • How do I contact you?
    You may contact us by phone during regular business hours at (503) 329-1609 or by using our Customer Service contact form at the Customer Service page.
    PDXFlyers.com is open 24/7 for your convenience you may place your order anytime.
    Customer Service Hours:
  • Our regular business hours are:
    Monday through Friday
    8:00am to 5:00pm (Pacific time)
  • Customer Service:
    (503) 329-1609
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  • Can you send out my PDF premade flyer?
    Yes and No. Our server is configured to allow you to upload directly to it. As part of our security platform we have permitted only .jpg files. While our servers will not allow the upload of a PDF flyer you may email it to us directly, we will format it for broadcasting and send it out for you.
     
  • How many pictures can I have on my flyer?
    Most of our flyers allow up to 3, however a few allow up to 4, plus the main picture. Please reference the template you want to use.
     
  • Can I resend my flyer whenever I want?
    Your flyer, whether we created it for you, or we used your pre-made flyer will remain active for 6 months from you original order. During that time you may request it sent out as often as you would like for only $21.95 each time we broadcast it. We recommend - once a month!
     
  • Can I make changes to my flyer?
    You can! Changes such as, price change, broker's open, back on the market, etc. can be made and broadcasted for only $26.95.
     
  • How do I get started?
    Getting started is easy, all it takes is three steps and you're ready to go - see How the Process Works. 1. Create an account. 2. Choose a flyer template from our Design Suite. 3. Submit the order form and we'll do the rest.
     
  • Do you give a quantity discount?
    Our pricing schedule is based upon the lowest possible dollar amount for the services we provide. At this time we do not offer a published quantity discount. However, we are always willing to discuss your individual needs and work with you to achieve a win/win agreement. 
     
  • What are your marketing areas?
    Our Exclusive Market Network is the Portland/Vancouver metro Realtor® community.
  • What you should know about email broadcasting. While we do our best to provide a valuable service to our local Realtors®, not everyone agrees. There are Realtors® and Broker Companies that have requested to be removed from our Network. By the same token, however, we receive requests to be added to our network on a weekly basis. Currently, our member participation is approximately 5000.
  • A word of caution about some of the claims of National broadcasting companies. Not all broadcasting companies maintain an updated membership network, which may lead you to believe they have a larger broadcast network...be aware. We are constantly updating and maintaining our network to provide you the best quality service possible.  As your local resource we believe an honest and straight forward approach serves everyone's best interest.

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  • Does PDX Flyers track flyer delivery and read flyers?
    That is a great question. Yes, and no. While there are many factors that make it difficult to track with certainty whether or not your flyer has been read, we do regularly track delivery through bounces. Compared to the industry average of 37% our bounce record is approximately 12%. What that means to you is that, on average, approximately 88% of the flyers we send out on your behalf reach their recipients.
     
  • How do I pay for my order? Is it a secure payment gateway?
    Payment is processed through our site using our Secure Payment Gateway provided by Chase Bank Paymentech. Yes - it is secure! Note the "https" and the lock icon in your address bar once you sign in. Our payment gateway security is SSL with an encryption key length of 128-bits (the highest level commercially available). View our Security Certificate for more information once you sign in.
     
  • May I send out real estate related flyers that are not property listings?
    Yes! Through our associated RE Flyers Cafe' Network you may send out other real estate related flyers. The order process is the same; however all flyers other than property listing flyers will be sent out through our RE Flyers Cafe' Network.
     
  • Does PDX Flyers create 360° Virtual Tours or take pictures of my listings?
    YES! Through our PDXPhotoShop™ Virtual Tours & Photo Services beginning in Spring of 2008 we will be offering two additional services.
    1. Create and host both Branded and MLS compliant 360° Virtual Tours of your listings.
    2. Plus, we will take quality digital pictures that best show-off the features of your listings.
    We've made the scheduling of our PDXPhotoShop™ services easy. We are RMLS members, which means we can provide you with our services even when you cannot attend...of course we will need your Seller's permission, however.


  • Can I have a flyer made just for my Flyer-Box?
    YES, for only $26.95! Once you have logged in select the Flyer-Box Flyer option. Additionally, once your order is placed you may order color copies from your order confirmation page - don't forget to wait for your confirmation page.


  • NEW! Can I order printed flyers with my order?
    YES! PDXFlyers has partnered with Bear Printing for reliable and quality flyer printing - 100 printed flyers for $25.00 - with your Design Suite Broadcast & Flyer-Box order. You may select the "Plus 100 color printed flyers" option when you place your order. We will send your finished flyer to Bear Printing for you to pick up.

 

 

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PDX Flyers an affiliated Oregon Limited Liability Company. All rights reserved 2008